Provide Your Feedback
Feedback & Complaints
Your opinion matters to us, it helps us refine our services and provide you with the information you need. Please take the time to send us your feedback using the contact form (select “Feedback” as the Subject) or via any of the other methods listed below.
EllieB’s aims to ensure each participant has knowledge and access to the provider’s complaints management and resolution system. Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.
Feedback and complaints can be received in several different pathways, including:
NDIS
NDIS participants have the right to complain or provide feedback
about the safety and quality of NDIS supports and services. To do so:
Call: 1800 800 110
Or click here for more information about the process via the NDIS Commission.
You can also contact the NDIS when making a complaint or giving feedback about our services.
NDIS Enquiries, Feedback and Complaints policy.
View the NDIS Enquiries, Feedback and Complaints policy in your language.
EllieB
Telephone: (08) 8252 1000
Email
Attention
Wendy Warren, Chief Executive
Dawn Brodie, Carer Advisory Group (CAG)
admin@elliebs.org.au
In Person
Wendy Warren, Chief Executive
Dawn Brodie, Carer Advisory Group Convener
In Writing
Attention the CEO, Chair or CAG Convenor
EllieB’s
Endeavour House, Module 5E
Fourth Ave, Mawson Lakes, SA 5095
Feedback and Complaints Form
You can request a copy to be sent via our admin email admin@elliebs.org.au
Or you can phone Head Office and request a copy on (08) 8252 1000
