Your Personal Information

The content of your file will be destroyed after 10 years unless there are legal reasons to retain a file. If any person or family member wishes to obtain personal items from a file before it is destroyed they should contact EllieB’s Head Office on 8252 1000. The information you give EllieB’s with your consent is the only information we collect and hold. EllieB’s will usually know your name, gender, contact details, some medical history, your symptoms, ethnic background and, if relevant to your health. We sometimes collect personal information from a third party if you have consented or would reasonably expect us to collect the information in this way, for example from a healthcare service such as a residential care facility who is managing your care.