If you want to know more about EllieB’s
or have a specific question, contact us below.
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Endeavour House, Module 5E,
11-15 Fourth Avenue, Mawson Lakes SA 5095
Tel: (08) 8252 1000
Fax: (08) 8255 1066
Tenancy 40, Innovation House,
50 Mawson Lakes Boulevard
Mawson Lakes SA 5095
Tel: (08) 8419 5330
Your opinion matters to us, it helps us refine our services and provide you with the information you need. Please take the time to send us your feedback using the contact form (select “Feedback” as the Subject) or via any of the other methods listed below.
EllieB’s aims to ensure each participant has knowledge and access to the provider’s complaints management and resolution system. Complaints and other feedback made by all parties are welcomed, acknowledged, respected and well-managed.
Feedback and complaints can be received in several different pathways, including:
NDIS participants have the right to complain or provide feedback
about the safety and quality of NDIS supports and services. To do so:
Call: 1800 800 110
Or click here for more information about the process via the NDIS Commission.
You can also contact the NDIS when making a complaint or giving feedback about our services.
NDIS Enquiries, Feedback and Complaints policy.
View the NDIS Enquiries, Feedback and Complaints policy in your language.
Telephone: (08) 8252 1000
Attention:
Wendy Warren, Chief Executive
Dawn Brodie, Carer Advisory Group (CAG)
admin@elliebs.org.au
In person:
Wendy Warren, Chief Executive
Dawn Brodie, Carer Advisory Group Convener
In writing:
Attention the CEO, Chair or CAG Convenor
EllieB’s
Endeavour House, Module 5E
Fourth Ave, Mawson Lakes, SA 5095
Feedback and Complaints Form:
Can be found here or you can request a copy be sent via our admin email admin@elliebs.org.au
Or you can phone Head Office and request a copy on (08) 8252 1000
Carer Support:
1800 052 222 or 8379 5777
carersupport.org.au
Carers South Australia: 1800 242 636
carers-sa.asn.au
Disability SA: 1300 786 117 (9am to 5pm) after-hours options, click link to follow:
dhs.sa.gov.au/services/disability/disability-sa#after-hours
Lifeline: 13 11 44
lifeline.org.au
Beyond Blue: 1300 22 4636
beyondblue.org.au
Should you wish to make a donation to EllieB’s, please contact us on (08) 8252 1000 or email the EllieB’s team here and select donate.